Strong teams and strong medicine need strong business foundations.
With experience in veterinary operations, financial oversight and large-scale capital project management, Heather helps practice owners optimize revenue, workflow and team culture, without burning out themselves or their staff.
Her leadership included hospital-wide revenue and caseload growth, service expansion, the creation of the primary care ER service, implementation of the electronic medical records system, numerous innovative technology implementation projects, and the coordination of MRI and CT procurement — including the management of a multilmillion dollar imaging grant.
“Working with Dr. Gunn-McQuillan in my clinical year at the Atlantic Veterinary College was one of my most memorable and formative rotations (business and practice management). She trained me with skills and techniques I will incorporate into my career for a lifetime. Without her guidance in professional competencies, I do not know where else I might have gained this experience from.” Dr. Shamsher Brah, St. Matthew’s University Class of 2023
Offerings
- Business audit (financial review, workflow and culture mapping)
- Revenue opportunities and fee-structure guidance
- Leadership and team development during growth or change
- EMR readiness and implementation coaching
- Operational strategy for clinic expansion or new services
- Project and grant advisory support
During her term as Veterinary Teaching Hospital Director, Heather led initiatives that resulted in a 61% reduction in accounts receivable and significant service-based revenue increases.
AwareVet 